Customer Testimonials Updated 08/03/2015
"Just a quick email to acknowledge the support and assistance that your Area Sales Manager Andrew Ratcliffe has provided this week, he has worked extremely hard to ensure that the knowledge and understanding that our officers will need to use the equipment is of a very good standard.
"We find Telesis equipment to be superior. As such it is directly in line with our overall and guiding mission of providing the best in promotional products, from a premium design standpoint, through manufacturing, and the corresponding and critical excellence engraving quality we demand to match on our engraved products. The Telesis laser delivers — and is in fact a pleasure to work with as quality materials, design — and and in this case equipment — will tend to be. The service department as well has been all we could ask for from a technical and assistance standpoint, and the representatives are a pleasure to deal with which is always an appreciated benefit."
"The Telesis Model 6100/470 is a top quality product. They run 6 days a week, 10 hours a day, all day long, and they are 'bullet-proof'. I'd recommend the Telesis dot peen (Pinstamp) to anybody who needs that type of product marker. It is one of the best machines that we have."
"All of your employees seem to be willing and able to give that "little bit extra" to make everything go right.
I've been in the metalworking industry for more years than I care to count. All too frequently getting service after the bills have been paid is difficult. In our case the integrator is no longer in business, but Telesis was there to ensure that our system was operating within the proper parameters. Your Technician Chris was knowledgeable and more than willing to help us sort through some mechanical problems unrelated to the laser system itself. This type of customer service demands acknowledgement. I commend you and your staff and you may rest assured that, when the need arises, Telesis will be at the top of our list when considering laser marking systems.
What separates Telesis from the others is the way they believe in and stand behind their products. In our business, we see everyone prior to purchasing. It's after the initial purchase where we really need you - and Telesis "delivers".